Privacy Policy

1. Introduction

Studio Ludens is the owner of the Repper. Repper is a software-as-a-service application for the creation of patterns. Studio Ludens respects your privacy and handles your personal data with care. In order to achieve this and to comply with the General Data Protection Regulation ('GDPR'), our starting point is to minimise the processing of personal data. In this privacy statement we will explain which personal data we collect and process and for what purpose. We strongly encourage you to read this privacy statement carefully.

This privacy statement provides insight into the terms on which Studio Ludens processes personal data. This privacy statement applies to all processing of personal data by Studio Ludens. This privacy statement applies to the Agreement and the Terms & Conditions between you and Studio Ludens.

Capitalized terms used and not otherwise defined in this privacy policy, shall have the same meaning assigned to them in the Terms & Conditions of Studio Ludens.

This privacy statement was last modified on 20 October 2026.

2. Contact information

Studio Ludens V.O.F. is located at Albert Cuypstraat 238c (1073 BP) Amsterdam.

Studio Ludens can be contacted via:
Email address: support@repper.app
Website: repper.app

3. Personal data

By using Repper, you will leave certain data with us. This may include personal data. In each process, different types of personal data are collected. The data we process are:

  • Email address;
  • Name, surnames, initials;
  • Address details;
  • User ID;
  • Public photo picture URL;
  • Facebook user ID (when logged in with Facebook);
  • Paddle user ID;
  • IP address;
  • Cookies;

4. Grounds for processing personal data

The legal basis for the data processing is one of the following:

  • You have given us permission to use your personal data;
  • You have entered into an agreement with us;
  • We are legally required to do so;
  • We have a legitimate interest;

If we process your personal data on the basis of your permission and you would like to withdraw your permission, you can send us an email: support@repper.app.

5. Purposes

The personal data collected from you is used by Studio Ludens for the purposes of the accurate performance of the Service. To be more precise, we process your personal data for the purpose of:

  • Access to and use of the Service;
  • Providing customer support;
  • Compliance with legal obligations;
  • Technical update of the Service;
  • Measuring how the Service is used (page views, which features are used, whether sign-up and checkout work) so we can fix problems and improve the Service. We do this with an analytics tool that does not use cookies and does not store anything on your device (see section 9);
  • Promotions and commercially related emails and;
  • Analysing user behaviour for overall website optimisation (not personalised).

Furthermore, we do not use your personal data for other purposes you provided it to us, unless you give us permission to do so or there is any legal duty or basis to do so.

6. Security and storage

We take the matter of protecting your data very seriously. To optimally protect your personal data against unauthorised access or unauthorised use, Studio Ludens has taken appropriate technical and organisational security measures. However, despite our significant efforts, an absolute guarantee of protection against security threats can not be given. Any apparent or actual misuse of data will be reported to the relevant law enforcement authorities.

We store most data with Google Cloud in the European Union. Some providers (listed in section 7) process data outside the EEA; where they do, we rely on the EU-US Data Privacy Framework or standard contractual clauses.

We store your data no longer than reasonable necessary.

7. Third parties

Studio Ludens shares personal data with the third parties below, for the purposes listed with each of them:

  • MailerLite: We use MailerLite to send mailings and for this purpose we share your name and email address with them.
  • Firebase. We use Firebase to develop and host the Service. In order to give you access to the Service we share your email address, name and hashed password (not reversible) with Firebase, as well as your public photo and (when logged in with Facebook) your Facebook user ID.
  • Sentry. We use Sentry to track problems and bugs in the Service. For that purpose, we share your IP address, e-mail and user ID with them.
  • Google Analytics and Firebase Analytics. We use Google Analytics and Firebase Analytics to understand how the Service is used, but only after you accept statistics cookies. Google may process this data in the United States under the EU-US Data Privacy Framework or standard contractual clauses.
  • OpenPanel. We use OpenPanel to measure how the Service is used, without cookies. OpenPanel acts as our processor. Section 9 describes what it receives.
  • Paddle. Paddle is our merchant of record and handles the payments for the Service. It processes your payment and billing data as an independent controller under its own privacy policy.
  • Rewardful. We use Rewardful for our affiliate program, to see which affiliate link a purchase came from.
  • EasyCookie. We use EasyCookie to show the cookie banner. It stores your choice in a cookie.

We do not rent or sell your personal data to third parties.

8. Cookies

A cookie is a small file that is sent along with pages of a website and stored by your browser on the hard disk of your computer. Studio Ludens makes use of cookies in the Service such as functional, affiliate, analytical and tracking cookies.

  • Technical cookies are cookies that are necessary for the operation of the Service. Without them, the Service can not be provided.
  • Analytic cookies are used to map the use of the Service aiming to improve the quality of the website.
  • Affiliate cookies are used to determine from which source purchase originate. Once you click on an affiliate link of one of our affiliates, a cookie will be placed on your computer to keep track of whether or not you make a purchase through the affiliate link.
  • Tracking cookies are used to track visitors across our Service. The tracking cookies track you surfing behaviour to match content and advertisements to your surfing behaviour.

If you do not want that your cookies are used, you can modify your browser so that it notifies you when cookies are sent to it, or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device, then you can do this through your browser settings. The 'Help' function within your browser should tell you how to restrict or block web browser cookies. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

You can choose whether to accept cookies that are set by Studio Ludens and their third party suppliers, through the cookie consent banner.

OpenPanel, which we use for usage statistics (see section 9), does not use cookies. Outside Germany and France it runs without the cookie banner.

Be aware that if you do not accept cookies, we can no longer guarantee that the Service is working properly. It is possible that some functions of the Service are lost or even that you cannot parts of the website at all.

9. Usage statistics (OpenPanel)

We use OpenPanel, a service of OpenPanel AB (Stockholm, Sweden), to measure how repper.app, the design app (repper.app/design), the mobile web app (m.repper.app) and the Masterclass are used. Your browser sends this data to our own domain, and our server forwards it to OpenPanel. OpenPanel acts as our processor under a data processing agreement and stores the data on servers in Germany. A Cloudflare content-delivery layer is in the path; if data passes through the United States, this happens under standard contractual clauses or the EU-US Data Privacy Framework.

OpenPanel does not set cookies, and we do not store anything on your device for it. Your browser sends the page address, the referrer, your browser, operating system and device type. OpenPanel derives an approximate location (city and country) from your IP address. To count visitors, OpenPanel computes a hash of your IP address, user agent and our project id that changes every day. Your IP address itself is not stored.

We also record events: clicking a sign-up prompt, signing up, logging in, opening a project, adding a snapshot, exporting, completing a tutorial, starting a checkout, a purchase (the plan, the revenue and a hashed checkout reference) and cancelling a plan.

Our servers also send a few events to OpenPanel: a first sign-up, a subscription being created (the revenue and the same hashed checkout reference) and a subscription being cancelled. These events contain no name, email address, IP address or user agent. We use them to check that our measurements are complete.

If your browser's time zone shows that you are in Germany or France, OpenPanel sends nothing until you accept statistics cookies in the cookie banner.

If you are logged in and have accepted statistics cookies, we link these events to your account id (not to your name or email address). Without that consent, the statistics stay anonymous.

We process this data on the basis of our legitimate interest in understanding and improving the Service (Article 6(1)(f) GDPR). Where the cookie banner applies (in Germany and France, and for linking events to your account), we rely on your consent. We keep OpenPanel events for 13 months.

You can object to these statistics at any time by sending an email to support@repper.app. We answer within one month.

10. Changes in the privacy policy

Repper is entitled to amend this privacy policy from time to time. We will publish the changes on our website along with the updated version of the privacy policy. We recommend you to read the privacy policy on a frequent basis.

11. Your rights

You have the right to request us access to and rectification or erasure of your data or to restrict (further) processing of it, as well as the right to data portability. You also have the right to object to processing based on our legitimate interest (Article 21 GDPR). Please contact us at support@repper.app for any requests concerning your rights. We answer within one month.

You can withdraw your consent for cookies at any time by changing your choice in the cookie banner. To object to the usage statistics (section 9), send an email to support@repper.app.

In case of any complaints with regard to the processing of your data, we hope that you will contact us. However, additionally, you are entitled to lodge a complaint with a data protection authority, the Autoriteit Persoonsgegevens. You can contact them at their website.

12. Questions

Please contact us at support@repper.app if you have any questions with respect to the processing of your personal data on our Service.